I need it in excel in 4 hours Answers 1Bids 1Other questions 10

Jun 23, 2024

Thirty patients who check out of the Rock Creek County Regional Hospital each week are asked to complete a questionnaire about hospital service. Since patients do not feel well when they are in the hospital, they typically are very critical of the service. The number of patients who indicated dissatisfaction of any kind with the service for each 30-patient sample for a 16-week period is as follows:

Sample

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Number of Dissatisfied Patients

1

6

2

3

3

10

4

7

5

2

6

9

7

11

8

7

9

6

10

6

11

5

12

3

13

2

14

8

15

12

16

8

Construct a control chart to monitor customer satisfaction at the hospital using 3s limits and determine if the process is in control.

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